Terms and Conditions

Intended Use, limitations and warranty

All embroidery kits and PDF designs are strictly for own personal use only, not for resale. All other products can be used for commercial purposes.  Our warranty is limited to the actual price paid for the product. We are not liable for any property damage, personal injury, time or effort or economic loss caused by our products.

Return and Refund Policy

Packaging and products should be inspected immediately upon receipt. Notification of damage, shortages or defects should be given immediately by e-mail. Requests for returns must have prior authorisation and must be shipped back to us within 14 calendar days of receipt of the items. Items must be returned in the same or equivalent packaging as originally dispatched.

Payment Terms

Your statement will show “ROCCOSIENNA”.

Copyright Notice

This website and its content is copyright of Rocco-Sienna Ltd – © “Rocco-Sienna” 2020. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.